Our Call center is one of the best things about MoveitPro. If you are looking to get a competitive edge over other moving companies, our call center is the way to do it. Our call center is able to take all of your calls, weekend calls, or after-hours calls. We have a full team dedicated to chasing down leads and booking your jobs.
Inbound and Outbound Calls
You can receive and make calls to your customers through our software and have those calls recorded and attached to the customer's account for easy accessibility. Really helpful for those customers who talk really fast to be able to go over the call one more time to make sure everything is correct.
This is to verify any emails that a new lead gives you before adding them to the system. This will help prevent emails you send out from bouncing and help improve communication with the customer.
Email Header Designs
Do you want to upgrade your email header to have a great design that all your leads and customers will see?
Automated text messages
You probably already know anyone under the age of 30 does not read their emails, so text them instead. With automated text messaging you can send them all of their estimate and invoice info. You can also use this as a way to text your customers in regards to their moves.
This is a great feature if you want them to be able to pull up the job in style with bonus features such as being able to collect signatures and document payments with no signal. We also have GPS tracking for the ProApp so your driver's location is just a click away.
If you are part of our starter program and are enjoying the software, we really recommend looking into our Full-Service package. This includes features such as Payroll, Live Chat, Inter-office chat, our optimized customer review feature that can help filter negative reviews and direct good reviews to your review sites, Claims, and Storage.