MoveitPro allows its customers to manage their users and permissions without needing the assistance of the MoveitPro staff.
STEP 1 - Click your username at the top right in the navigation and open 'Billing/User Management'.
You should now see a 'Manage Subscriptions' window.
STEP 2 - Click your subscription.
STEP 3 - Click 'Edit Subscription'
STEP 4 - Use the plus or minus symbols to either add or remove users.
STEP 5 - Once the number of users has been adjusted, click 'Update Subscription' to save your changes.
Your subscription will then update immediately and your card on file will be charged a pro-rated amount depending on how many days are left in your billing cycle.
It is important to keep the following in mind when updating your users:
- When adding a new user, you must first adjust your billing BEFORE the system will allow you to adjust permissions for the new user (if all of your seats are being used)
- If you are removing a user, you must first remove the permissions from that user before you are able to remove the user from your billing.
- You will not be able to adjust your billing to go below your minimum number of users.