Removing permissions and making them inactive
First, you will need to navigate to the employee page. Go to Manage > HR > Employees. From here you can click on an employee or use the search box to find their page.
Once looking at the Employee's page, click on the "Logins & Permissions" tab as shown below. (RED)
Login and Permissions
We will first remove the permissions under the groups tab. We can adjust the and remove their groups
Then we will need got to status and select inactive. Once inactive they will no longer be able to login.
Adjusting the Billing
STEP 1 - Click your username at the top right in the navigation and open 'Billing/User Management'.
You should now see a 'Manage Subscriptions' window.
STEP 2 - Click your subscription.
STEP 3 - Click 'Edit Subscription'
STEP 4 - Use the plus or minus symbols to either add or remove users.
STEP 5 - Once the number of users has been adjusted, click 'Update Subscription' to save your changes.
Your subscription will then update immediately and your card on file will be charged a pro-rated amount depending on how many days are left in your billing cycle.
It is important to keep the following in mind when updating your users:
If you are removing a user, you must first remove the permissions from that user before you are able to remove the user from your billing.
You will not be able to adjust your billing to go below your minimum number of users.