By default this information is Generic and not customized. Any Admin in the system has the ability to edit the verbiage that appears on the BOL/Invoice.
To do this you will go to Manage > Estimate Settings > BOL/Invoice Text.
Once on the BOL / Invoice Settings Page you will see Several diifferent Sections that you are able to Edit by using the Yellow Pencil Icon (highlighted in GREEN) to the right hand side of the screen.
Some of these sections are Specific to the Digital BOL only. (ie: Terms and Conditions).
RED: This section is specific to the Texas BOL.
PINK: These sections are specific to the BOL v2 (Digital BOL).