SMS messages will come into your notifications in the MoveItPro system. You should always keep an eye on the multiple notifications that come into the system.
The notifications for messages come through to the Envelope Icon on the top of your screen.
Select the icon that looks like an 'Envelope', this will supply a dropdown with notifications
When the drop-down appears, the notifications in which have not been addressed will initially appear.
To see all the notifications that have come in, whether viewed or not, press "See All" and this will open the "Notifications" window.
All notifications will be displayed at this time. They're differentiated by the icon to the far left of the screen.
The Chat Bubble Icon (GREEN) signifies that an SMS has come into the system and has not been viewed or addressed.
The Check Mark Icon (RED) signifies that the notification has been viewed and addressed.
When you click on a new text message it will open the conversation in the customer Account under the SMS Tab.
(RED): The Blue Text Bubbles are your SMS message to the customer.
(BLUE): The Yellow Text Bubbles are the customers SMS messages to you.
(PURPLE): This White "Say Something" Bubble is where you can send the customer an SMS message or respond of they have sent one to you.